Revive Rise Privacy Policy
- Introduction
Revive Rise (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Data We Collect
We may collect and process the following data:
- Personal identification details (e.g., name, address, phone number, email)
- Health and care-related information required for service provision
- Financial details for invoicing and payment processing
- Employment data for recruitment purposes
- How We Use Your Data
We use your personal data to:
- Deliver domiciliary and respite care services
- Communicate with clients, families, and healthcare providers
- Ensure compliance with regulatory obligations
- Improve and personalize our services
- Process payments and manage billing
- Data Sharing
We only share personal data when necessary, including:
- With healthcare professionals for coordinated care
- With regulators such as the Care Quality Commission (CQC) when required
- With third-party service providers (e.g., payment processors) under strict confidentiality agreements
- Data Security
We take data protection seriously and implement robust security measures, including:
- Encryption and secure storage of sensitive information
- Access control to limit data exposure
- Regular audits to ensure compliance
- Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of data where applicable
- Object to certain types of data processing
- Withdraw consent where processing relies on it
- Data Retention
We retain personal data only as long as necessary for service provision and regulatory compliance. Once no longer required, data is securely disposed of.
- Contact Information
For any privacy-related inquiries, data access requests, or complaints, please contact:
Revive Rise
Address:Mercury Business Centre, 3 Mercury Park, Tamworth, B77 4RP
Email: paul@reviverise.co.uk
Phone: 024 7692 0269